User Guides
To empower you in the troubleshooting process
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An assortment of comprehensive guides to help you resolve a few common problems or help with the initial setup of your Kiwi Internet Services. At any point if you need any help don’t hesitate to contact us.
Can I Keep my Current Voicemail Set Up?
Once you’ve swapped your SIM card, you’ll need to re-set up your voicemail
ADSL Connection
How to configure your new ADSL connection
Phones Compatible with VoLTE & WiFi Calling
Devices must be running the latest available software to support VoLTE Roaming
Jabra Wireless Headset
How to setup a Jabra Wireless Headset
Updating email account settings on a MacBook or iMac
Applicable To
macOS users using Apple Mail on a MacBook / iMac
Email accounts that cannot ...
Is there a New Number for Voicemails?
Yes, once you swap your SIM you’ll need to use 202 to access your voicemail
UFB Connection
Setting up your Kiwi Internet UFB (Ultra Fast Broadband) connection
VoLTE with Kiwi Internet Mobile
VoLTE allows you to make high-definition (HD) calls from your mobile using the 2degrees 4G network
Chatbit Wireless Headset
How to setup a ChatBit Wireless Headset
How Long will it take to Swap my SIM
After you submit the SIM swap request there is a short processing time
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