Cloud Calling for Microsoft Teams

Teams is Microsoft’s hub for collaboration and communications in Microsoft 365

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Get the most out of Teams

Teams is Microsoft’s hub for collaboration and communications in Microsoft 365, and provides integrated chat, online meetings and phone system functionality. Now available is Cloud Calling for Microsoft Teams.

Cloud Calling for Teams maximises the value of your Teams service by enabling external voice connectivity from within Microsoft Teams. Enabling external calling within your Microsoft Teams environment requires no investment in equipment and poses no downtime risk to your business. Your existing enterprise phone numbers can easily be ported to the cloud platform ensuring customer continuity.

With the Teams app, users can make voice over IP calls from Teams client to Teams client. With the Microsoft 365 Phone System, and Cloud Calling for Microsoft Teams, users can make, receive and transfer calls to and from landlines and mobile phones on the public switched telephone network.

Features include full featured dialing capabilities, call history, hold/resume, speed dial, transfer, forwarding, caller ID masking, extension dialing, multi-call handling, simultaneous ringing, voicemail, as well as all our other existing Cloud PBX call features.

Teams Setup Cost

    • Single Line DDI + Trunk – $20 + GST per month per DDI.
      (give 2 concurrent calls, if more needed price separately)
    • Teams calling licence – $12.90 + GST per month per DDI.
    • *One-Off Teams’ integration cost – $10 + GST per DDI or extension.

*Cost is applied to customers who do not have an existing Microsoft 365 subscription.

Total Costing: Teams Calling Setup – $32.90 + GST per month per line + Microsoft 365 License.

*The Microsoft 365 License will need to be at least a Microsoft 365 Business License; it cannot be a Family or Personal License.

Our complete, end-to-end managed services offering covers migration planning, deployment and support for Microsoft Phone System and Cloud Calling for Microsoft Teams advanced call routing and queuing applications. This full service means we can effectively integrate the service with minimal disruption to your business.

Key Benefits

Cost effective VoIP calling system
Remote access to access and use cloud calling. i.e. not restricted to calling from the office
40+ Cloud PBX features including call transfer, call pickup, auto-attendant, voicemail to email
No single point of failure (enhanced DR)
High call quality
Easy migration and deployment