User Guides
To empower you in the troubleshooting process
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An assortment of comprehensive guides to help you resolve a few common problems or help with the initial setup of your Kiwi Internet Services. At any point if you need any help don’t hesitate to contact us.
Mikrotik Router
Configuring Mikrotik hAP AC2 & AC3 for KiwiInternet UFB connection
Wifi Calling with Kiwi Internet Mobile
Using WiFi for calls, texts and multimedia messages
Fax Mail Guide
A guide on how to send faxes and make changes in the VoIP Portal
Updating Email Account Settings in Mozilla Thunderbird
Applicable To
Windows / macOS users using Mozilla Thunderbird
Email accounts that cannot send or ...
Can I Keep my Current Voicemail Set Up?
Once you’ve swapped your SIM card, you’ll need to re-set up your voicemail
ADSL Connection
How to configure your new ADSL connection
Phones Compatible with VoLTE & WiFi Calling
Devices must be running the latest available software to support VoLTE Roaming
Jabra Wireless Headset
How to setup a Jabra Wireless Headset
Updating email account settings on a MacBook or iMac
Applicable To
macOS users using Apple Mail on a MacBook / iMac
Email accounts that cannot ...
Is there a New Number for Voicemails?
Yes, once you swap your SIM you’ll need to use 202 to access your voicemail
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