User Guides
To empower you in the troubleshooting process
Get in Touch
Get in Touch
Give us a call on 0800 894 198 or fill out the contact form below:
Home »
Support your way
An assortment of comprehensive guides to help you resolve a few common problems or help with the initial setup of your Kiwi Internet Services. At any point if you need any help don’t hesitate to contact us.
No Longer receiving Automated Texts?
Help! I activated my new SIM and I'm not receiving texts from my bank anymore
Panasonic KX-HDV230
How to setup Panasonic KX-HDV230
Phones Compatible with VoLTE & WiFi Calling
Devices must be running the latest available software to support VoLTE Roaming
Roaming with Kiwi Internet Mobile
We hope you have a great trip, read on to learn what you need to know about using your mobile overseas
SIM Card Troubleshooting
You’ve recently swapped your SIM card, but it’s not working as it should
TP-Link 600
How to configure the TP-Link N600 ADSL / VDSL Modem
TP-Link TD-W8960ND
A guide on configuring TP Link TD-W8960ND for your Kiwi Internet connection
Transferring Contacts from Sim to Phone
How To Import Your Existing Contacts from Your Sim Card to Your Phone.
UFB Connection
Setting up your Kiwi Internet UFB (Ultra Fast Broadband) connection
Updating Email Account Settings in Mozilla Thunderbird
Applicable To
Windows / macOS users using Mozilla Thunderbird
Email accounts that cannot send or receive ...
No results found.
