User Guides
To empower you in the troubleshooting process
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An assortment of comprehensive guides to help you resolve a few common problems or help with the initial setup of your Kiwi Internet Services. At any point if you need any help don’t hesitate to contact us.
Getting started with Kiwi Internet VoIP
An overall guide on using Kiwi Internet VoIP with Cisco Hardware
Updating Email Account Settings on Outlook (Classic)
How to go and update email Kiwi Internet mail settings on Outlook (Classic).
SIM Card Troubleshooting
You’ve recently swapped your SIM card, but it’s not working as it should
Help I Lost or Damaged my SIM
If you misplace or damage your SIM you can order a new one
VoIP Setup
An overview of the Kiwi Internet VoIP Portal
Updating Email Account Settings on Outlook (New)
How to go and update email Kiwi Internet mail settings on Outlook (New).
What Should I do Before I Swap my SIM
There are a couple of things we recommend you do before triggering your SIM swap
Wifi Calling with Kiwi Internet Mobile
Using WiFi for calls, texts and multimedia messages
Fax Mail Guide
A guide on how to send faxes and make changes in the VoIP Portal
Updating Email Account Settings in Mozilla Thunderbird
Applicable To
Windows / macOS users using Mozilla Thunderbird
Email accounts that cannot send or ...
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