User Guides
To empower you in the troubleshooting process
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An assortment of comprehensive guides to help you resolve a few common problems or help with the initial setup of your Kiwi Internet Services. At any point if you need any help don’t hesitate to contact us.
UFB Connection
Setting up your Kiwi Internet UFB (Ultra Fast Broadband) connection
VoLTE with Kiwi Internet Mobile
VoLTE allows you to make high-definition (HD) calls from your mobile using the 2degrees 4G network
Chatbit Wireless Headset
How to setup a ChatBit Wireless Headset
How Long will it take to Swap my SIM
After you submit the SIM swap request there is a short processing time
VDSL Connection
Setting up your Kiwi Internet VDSL broadband internet connection
Kiwi Internet Mobile Call Diversions or Star Codes
You can use star codes on your mobile device to set up and manage mobile call diversions.
CISCO SPA303
Initial setup of Cisco SPA303 Phone
I only have inactive SIMS, do I Need to do Anything?
If you only have inactive SIMS on your account we still need to send you replacement SIMs
TP-Link 600
How to configure the TP-Link N600 ADSL / VDSL Modem
How do I Set up my Phone to Roam
To roam with Kiwi Internet mobile you will need to set up your device APN to access roaming data
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