VOIP Services

Reduce your phone line charges up to 75% using VOIP

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Bundled Plans

Get the most out of Kiwi Internet with a VoIP and Internet bundle. If the bundles below don’t suit your needs – tell us what you need and we can work together to create a bundle plan specific to your requirements.

Bundles can be customised to include additional features:

  • Add Microsoft 365 (price on request and dependent on plan)
  • Add Anti-virus / Anti-malware $6 per workstation per month
  • Add 60 minutes worth of remote support for $95 +GST per month
  • Add Off-Site data backup up to 100GB $5 +GST per month
  • Add another VoIP line for $13.50 +GST per month
  • Upgrade Internet speed (price on request and dependent on plan)

Plans

Our securely hosted PBX provides advanced call features and is complementary with our Voip service. As well as the support of our specialised VoIP technical team.

All lines include access to our hosted PBX and 2000 free local calling minutes per line.

Standard VoIP Plans

VoIP Prices

Plan Price Per Month
Naked/Unfeatured VoIP Phone Line $7.00
Single VoIP Phone Line $13.50
3 VoIP Lines $30.00
10 VoIP Lines $90.00
25 VoIP Lines $225.00

VoIP Calling Rates

Plan Price Per Minute
NZ Local $0.03
NZ National $0.05
NZ Mobile $0.22
Australia $0.08
United States $0.08
United Kingdom $0.08
China $0.08

Toll Free VoIP Plans

You can choose any available NZ based 0800 or 0508 phone number or you can keep your existing 0800 or 0508 number.

We advise you to hold off on printing business cards and any promotional materials until the provisioning team has notified you that the number is ready to use.

Toll Free Setup Cost

Setup Type One Off Cost
Port an existing 0800/0508 Number $25.00 +GST
Reserve a new 0800/0508 Number $55.00 +GST

Toll Free Prices

Features Option 1 Option 2
0800/0508 Number $12.50 per month $20.00 per month
NZ Landline to 0800/0508 $0.08 per minute $0.06 per minute
NZ Mobile to 0800/0508 (with reverse feature and $5 add on) $0.15 per minute $0.15 per minute
NZ Mobile to 0800/0508 (without reverse answer and no add on) $0.29 per minute $0.24 per minute
NZ Payphone to 0800/0508 $0.29 per minute $0.29 per minute
Setup Free Free

International VOIP

We can setup international numbers for Australian, UK and USA numbers. We provide International toll free and Regional numbers in Australia. We also provide International toll free numbers USA, Canada, and the UK. The numbers are setup as VOIP numbers, they have all the features as our standard NZ based VOIP lines.

International VoIP Numbers

Australian Toll Free 1800 & 1300 Numbers

We provide Australian toll free and regional numbers.
The monthly cost is only $20.00 + GST per phone line
The outbound pricing is identical as if it was a NZ number. Click here to see our VoIP calling rates. The toll free inbound pricing is 20c per min
The numbers are setup as VOIP numbers, they have all the features as our standard NZ based VOIP lines. The setup fee $50+GST

Kiwi Internet USA & Canada VOIP Phone Numbers

We provide USA toll free and local phone numbers in most states of the USA. The cost is only $20.00 + GST per phone line. The outbound pricing is identical as if it was a NZ number. Click here to see our VoIP calling rates. The toll free inbound pricing is 15c per min. The numbers are setup as VOIP numbers, they have all the features as our standard NZ based VOIP lines. There is a $20 + GST setup fee. All prices are in New Zealand Dollars, exclude GST and are subject to change.

Kiwi Internet UK VOIP Phone Lines

UK phone lines are available for only $20. The numbers are setup as VOIP numbers, they have all the features as our standard NZ based VOIP lines. UK Toll Free – Toll free UK lines are also available for only $20.00 + gst. The outbound pricing is identical as if it was a NZ number. The toll free inbound pricing is 15c per min. There is a $50 + GST setup fee

SIP Trunk Plans

A SIP Trunk allows you to route concurrent calls over the Internet to an IP capable PBX system. Kiwi Internet uses the SIP protocol to deliver calls to your PBX platform.

You will need a PBX or VoIP Gateway – or your existing PBX/gateway that is SIP capable in order to use SIP Trunks.

SIP Trunk Prices

Features SIP Trunk SIP Trunk 2000 local minutes
Monthly Charge $11.50 $20.00
Phone Line NZ local DDI NZ local DDI
Calls to other Kiwi Internet Customers Free Free
NZ Local $0.03 per minute 2000 free minutes, then $0.03 per minute
NZ National $0.05 per minute $0.05 per minute
Mobile $0.22 per minute $0.22 per minute
UK, USA, China, Australia $0.08 per minute $0.08 per minute
Other International All calls at standard VoIP call rates All calls at standard VoIP call rates
Number of SIP Channels 5 shared channels (extra 5 channels can be added for $10.00 per month) 5 shared channels (extra 5 channels can be added for $10.00 per month)
Additional DDI's with no call features $2.50 per month each or block of 10 naked DDI for $25.00 $2.50 per month each or block of 10 naked DDI for $25.00

Fax Plans

The Kiwi Fax mail service works by combining traditional fax services with your emails. You can have faxes sent to your email box and send to fax machines from your emails as well.

If you do not have a fax machine live on the line it will simply email you the fax message.

Fax Line Prices

Plan Price per Month
VoIP Fax Line $11.50 +GST

VoIP Portal

Our VoIP Cloud PBX platform allows you to customise the call experience of your phones.

The VoIP Portal is online and can be updated where ever you are.

Support

We offer free support to all our customers to ensure your VoIP line is up and operational. We provide different styles of support so you can select the method that suits you.

Common issues are in our comprehensive guides, if you need an extra hand call or email in and we can troubleshoot the issues together.

BRIA Softphone

Bria is a softphone application that enables you to manage your communications easily and efficiently – all from your desktop computer and smartphone. Allowing you to replace or complement your desk phone setup.

Find Out More

VoIP Hardware

Get the most out of your connection with our recommended devices.

Our Devices

Jabra Evolve 65 UC Mono HS

Jabra Evolve 65 UC Mono HS

$275

Jabra EVOLVE 40 UC Mono USB Headset

Jabra EVOLVE 40 UC Mono USB Headset

$175

Grandstream DP722 IP Mid-Tier DECT Handset (requires DP752 Base Station)

Grandstream DP722 IP Mid-Tier DECT Handset (requires DP752 Base Station)

$139

Yealink W53H IP DECT Handset

Yealink W53H IP DECT Handset

$199