Call Forwarding gives you control over how incoming calls are handled, ensuring you never miss important conversations. You can choose to always forward your calls to another number, forward calls when you are unavailable, forward calls when you are busy, or forward calls when you are unreachable/offline. These options provide flexibility so your calls are redirected exactly where they need to go, no matter the situation.
Key Terms
- Always forward my calls: Redirects all incoming calls to another number.
- Forward my calls when I am unavailable: Redirects calls to another number when your line is unavailable.
- Forward my calls when I am busy: Redirects calls to another number when your line is busy.
- Forward my calls when I am unreachable/offline: Redirects calls to another number when your line is unreachable/offline.
Quick Guide
Set Up Call Forwarding
- Log in at https://voip.kiwiinternet.co.nz/.
- Go to Cloud PBX > Select Number.
- Navigate to Inbound Calls > Forwarding & Trunking.
- Configure your forwarding preferences, including numbers and schedules. (Make sure to tick the options you want enabled.)
- Click Save to apply changes.