Internet Services
Get in Touch
Get in Touch
Give us a call on 0800 894 198 or fill out the contact form below:
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Bundles
Get the most out of Kiwi Internet with a VoIP and Internet bundle. If the bundles below don’t suit your needs – tell us what you need and we can work together to create a bundle plan specific to your requirements.
Home office
- UFB Fibre           50Mbps/100Mbps Plan
- Home Office Phone Line Includes PBX features & 2000 free local calling minutes
- Mobile Phone Plans Includes Unlimited Calls & Texts to AU + NZ & Unlimited Data with 3GB Fast data
Home Business
- UFB Fibre         300Mbps/100Mbps Plan
- Home Office Phone Line Includes PBX features & 2000 free local calling minutes
- Mobile Phone Plans Includes Unlimited Calls & Texts to AU + NZ & Unlimited Data with 8GB fast data allowance
Business
- UFB Fibre  1000Mbps/500Mbps Plan
- Unlimited Data with no data caps
- 3X Office Phone Lines Includes PBX features and 2000 free local calling minutes
- Contact us to discuss adding our mobile plans to your bundles
Hyperfibre
- UFB Fibre     2000Mbps/2000Mbps Plan
- Unlimited Data with no data caps
- 3X Office Phone Lines Includes PBX features and 2000 free local calling minutes
- Contact us to discuss adding our mobile plans to your bundles
 Bundles can be customised to include additional features:
- Add Microsoft 365 (save 10%)
- Add Anti-virus / Anti-malware $5 per workstation per month (save 10%)
- Add 60 minutes worth of remote support for $95 +GST per month
- Add Off-Site data backup up to 100GB $5 +GST per month
- Add another VoIP line for $13.50 +GST per month
- Upgrade Internet speed (price on request and dependent on plan)
Plans
Get the fastest internet speed available at your location with a professional and dedicated internet support team to keep you up and running.
Explore our Internet Plans below
Ultra Fast Broadband (UFB)
BITSTREAM 2 – Home Office, Small and Medium Business
| Plan | Price Per Month | Connection Fee* | CIR** | CIR Adjustable*** | Static IP |
|---|---|---|---|---|---|
| Unlimited Fibre Starter 50/10 Plan | $75.00 | $149.00 | 2.5-2.5 | N | $10 |
| Unlimited Fibre 300/100 Plan | $85.00 | $149.00 | 2.5-2.5 | N | $10 |
| Unlimited Small Business 500/500 Plan | $95.00 | $149.00 | 2.5-2.5 | N | $10 |
| Unlimited Fibre Max 1000/500 Plan | $105.00 | $149.00 | 2.5-2.5 | N | $10 |
| Unlimited Hyperfibre 2000/2000 Plan | $135.00 | $400.00 | 2.5-2.5 | N | $10 |
| Unlimited Hyperfibre 4000/4000 Plan | POA | $400.00 | 2.5-2.5 | N | $10 |
| Unlimited Hyperfibre 8000/8000 Plan | POA | $400.00 | 2.5-2.5 | N | $10 |
*Connection Fee applies to business customers only. One off Charge.
**CIR is the Chorus guaranteed speed. Generally speeds should be much faster than this and up to your burst capability.
***The CIR can be increased for additional cost.
Note: It is important to communicate with the fibre technician where you would like the ONT (fibre junction box) installed, as if you would like it moved later a re-location charge will apply.
BITSTREAM 3 – Medium to Enterprise Business Level
| Plan | Price Per Month | Connection Fee* | CIR** | CIR Adjustable** | Static IP |
|---|---|---|---|---|---|
| Unlimited Fibre Business 500/500 Plan | $380.00 | $200.00 | 2.5-2.5 | Y | Included |
| Unlimited Fibre Business Max 1000/1000 Plan | $480.00 | $200.00 | 2.5-2.5 | Y | Included |
| Unlimited HyperFibre Business 2000/2000 Plan | POA | $400.00 | 2.5-2.5 | Y | Included |
| Unlimited Hyperfibre Business 4000/4000 Plan | POA | $400.00 | 2.5-2.5 | Y | Included |
| Unlimited Hyperfibre 8000/8000 Plan | POA | $400.00 | 2.5-2.5 | Y | Included |
*Connection Fee applies to business customers only. One off Charge.
**CIR is the Chorus guaranteed speed. Generally speeds should be much faster than this and up to your burst capability.
***The CIR can be increased for additional cost.
Note: It is important to communicate with the fibre technician where you would like the ONT (fibre junction box) installed, as if you would like it moved later a re-location charge will apply.
Getting Connected
Installation Charges
| Connection Type | Charge |
|---|---|
| ADSL/VDSL home and business connections | $150.00 +GST |
| UFB Home Office | Free Connection! |
| UFB Business | $200.00 +GST |
Support
- Provisioning and set up of internet to ensure line is active and working
- Configuration of internet router (if purchased through Kiwi Internet)
- Fault escalation and resolution if the fault is external to customer’s premises (i.e. from street to house)
We provide different styles of support so you can select the method that suits you.
Internet SpeedTest
Test the reception of your internet connection directly against a kiwi internet server
Internet Hardware
You may need to purchase a router suitable for the type of internet connection you require.
Our qualified set up team can recommend the best option for you. A router purchased through us will be pre-configured and couriered to you (courier fee applies).
Hardware can either be purchased or leased monthly.
Our Devices
All prices are in New Zealand Dollars, exclude GST and are subject to change.
TERMS AND CONDITIONS: No term contracts, 30-day notice period applies Set up costs may apply depending on type of internet available Hardware not included
MOBILE TERMS AND CONDITIONS: clauses covering mobile plans