Updating Email Account Settings on Outlook (Classic)

Step 1 – Open Account Settings

1. Open Outlook (Classic)
2. Click File
3. Select Account Settings
4. Click Account Settings again
5. Select the affected email account
6. Click Change

Step 2 – Open Advanced Settings

1. Click More Settings
2. Go to the Advanced tab
3. If prompted, enter your existing email password

Step 3 – Incoming Mail Server (IMAP)

Update the IMAP settings exactly as below:

• IMAP Server: mail.<yourdomain> (Eg: mail.kiwilink.co.nz)
• Port: 993
• Encryption Method: SSL/TLS

Step 4 – Outgoing Mail Server (SMTP)

1. SMTP Authentication
   1. Open the Outgoing Server tab
   2. Tick:
      o ☑ My outgoing server (SMTP) requires authentication
      o ☑ Use same settings as my incoming mail server
2. SMTP Server Details
   1. Back in the Advanced tab, set:
      • SMTP Server: mail.<yourdomain> (Eg: mail.kiwilink.co.nz)
      • Port: 465
      • Encryption Method: SSL/TLS

Step 5 – Save and Test

1. Click OK
2. Click Next
3. Wait for the account test to complete
4. Click Finish

Important Notes

• Do not change any settings other than those described above
• Always use your existing email password
• If your domain has its own mail hostname configured, use: mail.yourdomain.com