Cloud PBX

Features of Kiwi Internet's Cloud PBX

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Call Flow Priority

An outline of the order in which call handling features are prioritised.

Call Forwarding

Redirect incoming calls based on your availability — whether always, when busy, unavailable, or offline.

Auto Attendant – IVR

Your virtual receptionist that greets callers and directs them to the right department.

Hunt Groups

Distribute incoming calls from one number across up to 10 lines, with customizable schedules and timeouts.

Simultaneous Ring

Ring multiple phones at once or stagger call flow using Hunt Mode.

Star Codes

List of Star Codes features you can activate.

Call Queuing

Call Queuing streamlines inbound calls by placing them in a queue for efficient agent handling.

Shared Line

The Shared Line feature allows up to six devices ring simultaneously on a single number.

Time Schedules

Time schedules allow you to control how calls are handled based on your business hours.

Holiday Time Schedules

Holiday Time Schedules automatically apply during public holidays and allow you add custom closures year by year.

Extension Dialling

Quickly connect with colleagues by using internal extension numbers.

Voicemail Service

Full control over how you set up and access your voicemail messages.

In Call Message

Allows a recorded message to be played before other functions are applied.

Account Media

Personalize your system by uploading custom audio files for greetings and announcements.

Number Media

Personalize your number by uploading custom audio files for greetings and announcements.
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