Cloud PBX
Features of Kiwi Internet's Cloud PBX
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Call Flow Priority
An outline of the order in which call handling features are prioritised.
Call Forwarding
Redirect incoming calls based on your availability — whether always, when busy, unavailable, or offline.
Auto Attendant – IVR
Your virtual receptionist that greets callers and directs them to the right department.
Hunt Groups
Distribute incoming calls from one number across up to 10 lines, with customizable schedules and timeouts.
Simultaneous Ring
Ring multiple phones at once or stagger call flow using Hunt Mode.
Star Codes
List of Star Codes features you can activate.
Call Queuing
Call Queuing streamlines inbound calls by placing them in a queue for efficient agent handling.
Shared Line
The Shared Line feature allows up to six devices ring simultaneously on a single number.
Time Schedules
Time schedules allow you to control how calls are handled based on your business hours.
Holiday Time Schedules
Holiday Time Schedules automatically apply during public holidays and allow you add custom closures year by year.
Extension Dialling
Quickly connect with colleagues by using internal extension numbers.
Voicemail Service
Full control over how you set up and access your voicemail messages.
In Call Message
Allows a recorded message to be played before other functions are applied.
Account Media
Personalize your system by uploading custom audio files for greetings and announcements.
Number Media
Personalize your number by uploading custom audio files for greetings and announcements.
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